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Console Single Sign-On
Question:What are the single sign-on options under Configure Services? Answer: Single Sign-On allows users to login to the Win Console without requiring credentials to be entered. Below are the...
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SQL Query To Remove User
DISCLAIMER The following article contains information on manipulating your database.It is CRITICAL that you have a full backup of your database prior to making any modifications to the database.Failure...
View ArticleAgents not communicating with the core server
Purpose This document was created to cover various reasons why the agent won't communicate with the core server. Solution Agent discovery is not working (agent status icons) - Agent Status Icons...
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The window does not pop up when selecting the Change settings button to...
Problem Any pop up window from the console, usually under agent settings or Patch and compliance, will not open. The button will be clicked and nothing else happens. Solution Please run the following...
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LDMS 9 Webconsole error "Exception: Conversion failed when converting the...
Symptom: In the LDMS 9 Webconsole under administration preferences you receive the following red text error on the license page Error "Exception: Conversion failed when converting the nvarchar value"...
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.NET error when installing LDMS 9 Remote Console on Windows Vista or Server 2003
ProblemSome users have seen problems with installing the LANDesk Management Console for LDMS 9 on a Windows Vista machine. The client machine will pass the prerequisite checker, but then once the...
View ArticleOracle issue causing Web Console Error: Unable to validate user with the...
Description: When logging into the Web Console you receive the error:"Unable to validate user with the database". With Log events turned on you will receive the following Event Viewer...
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Proxy Server configuration when using the LANDesk Components such as the Web...
Many organizations use Proxy servers for internet connectivity. LANDesk components, including but not limited to, the LANDesk Web Console often fail when the proxy is misconfigured for the LANDesk...
View ArticleRemote 32Bit Console: Console initialization Error: The connection was not...
Description:When opening a Remote 32bit console you receive the following error:http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5b2c0358-915b-4eb5-9b1d-10e506da9d0f...
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Console commands run as the user logged into the Operating System not the...
DescriptionConsole commands run as the user logged into the Operating System not the User Logged into the Console. Many security models require that users log into windows operating system as a user...
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Testing a Persistent off core SQL Server Connection
The purpose of this article is to connect to a off core SQL Server without using LANDesk technology to ensure database connectivity. A connection will be created from the LDMS core server to the SQL...
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Right click LANDesk Console options fail to run
From within the LANDesk Console one of the more useful features is the ability to right click a machine and perform administrative tasks. Some of these tasks are: Request an inventory scanWake up a...
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Error: Invalid product license when opening a web console
Problem: Possible resolutions:If the 32-bit Core Console cannot be loaded then contact licensing to correct the license file. After correcting the licensing information, reactivate the core...
View ArticleCan showing the last username in the 32-bit console be disabled?
QuestionThe 32-bit console shows the last logged in user. Can showing the last username in the 32-bit console be disabled?AnswerYes. 1. Open theCoreConnectionMRU.xml with a text editor and remove the...
View ArticleWeb Video: Unable to validate the current user with the database
DescriptionThe following is a twenty minute E-Learning session to help you understand the cause of the error "Unable to validate the current user with the database" when logging into the web console....
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LDMS 8.8 Matrix for successful authentication when logging into the Web Console
DescriptionThis document is created to provide an LDMS 8.8 matrix that will help indicate when the Web Console will successful authenticate versus when authentication fails with: "Unable to validate...
View ArticleHow To: Create and Configure Column Sets in the Console
======================================== To Create a Column Set ======================================== 1. Click Tools | Administration | Column Set Configuration 2. Right click My Column Set...
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Selecting "manage local users and groups" on a device returns no information
Selecting "manage local users and groups" on a device returns no informationOne resolution for this issue is to ensure that the ASP.NET account has read permissions on the Inetpub folder on the LANDesk...
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How user accounts can get locked out when using LANDesk Management Suite
How user accounts can get locked out when using LANDesk Management Suite. Service Accounts used by LANDesk There are many places that user credentials can be stored in the LANDesk Management Suite. If...
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