Description
When starting the console a .NET exception is thrown and logged within the console.exe.log. This exception looks similar to
Failed to map drive to \\LDCORESERVER\LDMAIN. Verify that a connection has not already been established. Error:
UserAuthenticationException Exception: Exception of type 'LANDesk.ManagementSuite.WinConsole.Users.UserAuthenticationException' was thrown.
Cause
The windows client has already a network share connected with the core server, but with different user credentials that those being used to authenticate within LANDesk.
To check this run “net use” within a command shell to get all network connections currently actively hold by this machine.
Solution
Delete the other network connection to the core server by running “net use * /delete” within a command shell.
