UserAuthenticationException Exception when starting the console
DescriptionWhen starting the console a .NET exception is thrown and logged within the console.exe.log. This exception looks similar toFailed to map drive to \\LDCORESERVER\LDMAIN. Verify that a...
View ArticleHow to Reset a Corrupt User Layout
How to Reset a Corrupt User Layout Console Option 1. Open Console 2. Go to the Layout in the upper right corner 3. Click on the Dropdown 4. Click on Manage Layouts 5. Highlight 'Current'...
View ArticleAgent Configurations are not visible after upgrading to Service Pack 3
Applies to LANDesk Management Suite 9.0 SP3 with the Mobility b184 beta patch installedDescriptionAfter upgrading to 9.0 Service Pack 3 the following conditions may exist:Agent Configurations are not...
View ArticleUser access control doesn't sync with AD
DescriptionA change within the AD relating to LANDesk users and groups doesn’t seem to be updated within the LANDesk database. A manual call of 'ResolveUserGroups.exe' does update the change within the...
View Article9.5 Remote 32bit console fails to install
When installing the remote console you get a failure on the "Installing the Remote Console" step. In the log you will find something similar to the below MSI (s) (0C:CC) [10:14:45:217]: Doing action:...
View ArticleConsole Initialization Error: Server was unable to process request. --->...
Environment:LDMS 9.0 sp3 verifiedOthers? Error:As seen when you attempt to login to the console (local or remote) Console Initialization Error: System.Web.Services.Protocols.SoapException: Server...
View ArticleLDAP query issue with LDMS9.5
Descriptions:Issue1:scheduled tasks that have "LDAP Objects" as targets show no data in their "all devices" folder Issue2:Also you cannot deleted LDAP query configured as target for a task...
View ArticleConsole Initialization Error: The request failed with http status 400: bad...
Description: Console login fails for some users, and this does not affect all users on all consoles.Error: console initialization error: The request failed with http status 400 bad request...
View ArticleDevice statuses (offline / online) are not displayed correctly on the core...
Issue:Device statuses (offline / online) are not displayed correctly on the core server. Possible cause:Mostly, if all devices are affected in the console, the issue is caused by a false proxy server...
View ArticleError when logging into the LANDesk 32 bit Remote Console:...
DescriptionThe following error occurs when logging on to the LANDesk 32 bit Remote Console:\[DBNETLIB\]\[http://ConnectionOpen(Connect()).|http://connectionopen(connect()).\] SQL Server does not exist...
View ArticleHow to connect to multiple Core Servers through the LANDesk Web Console
How to connect to multiple Core Servers through the LANDesk Web Console 1. Edit the configuration file C:\Inetpub\wwwroot\remote\xml\core.asp to connect to additional Core servers. By default, this...
View ArticleHow to Import and Export web console custom queries
Problem/Symptoms: How to Import and Export web console custom queries. FIX: Importing custom queries in Web Console: 1. Copy the exported query to the Inetpub\wwwroot\remote\queries directory of...
View ArticleWeb Console Error: Invalid Product License
Problems/Symptoms:- Web console returns “invalid product license”- The ManagementSuite Core Server has been activated- The win32 console displays no errors on login Cause:This can be caused by the...
View ArticleHow to enable filter by "Login Name" in the LANDesk Web Console
How to enable filter by Login Name in the LANDesk Web Console: Earlier versions of LANDesk Web Console included a filter in the drop down box to search for computers by logon name. LANDesk Management...
View ArticleHow to troubleshoot the Web Console Error: "Unable to Validate the Current...
DescriptionThis is a Comprehensive Guide for troubleshooting Web Console Error: "Unable to Validate the Current User with the Database". This guide was designed to pinpoint the area causing the problem...
View ArticleInspector FAQ
Applies to LDSM 9.0 sp3 with Inspector Inspector FAQWhat is Inspector?The Inspector is a console extension designed to return context specific information based on the selected item. These items could...
View ArticleHow Wake on Wan works
Description:What happens when I right-click a machine in the inventory and select Wake on Wan? First make sure that you have the red circle in front of the machine to have the option Wake up availble...
View ArticleHow to silently deploy a Remote Console in LANDesk Management Suite 9.5
The command to install the Remote Console silently in 9.5 is "LANDeskSoftware950\Setup.exe /s" You can find the command line switches for the setup can be found by running "LANDeskSoftware950\Setup.exe...
View ArticleConsole crashes when initiating Wake On Wan
Error message may reference WakeOnWan.dll. Please create a case with LANDesk support and request the latest component patch. LANDesk Management Suite has stopped working. Problem details -...
View ArticleImporting Queries from different versions of LDMS (Unsupported)
Please note that while this may be effective for you in a particaular situation with a particular exported query, it is not and cannot be supported by LANDesk in any way, shape, or form.Note 2: This...
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