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Problem / Solution: "Retrieving the COM class factory for component with CLSID {D240AD21-4977-11-D1-8FD4-00A0C96523EB} failed due to the following error..."

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Error message:


Retrieving the COM class factory for component with CLSID {D240AD21-4977-11-D1-8FD4-00A0C96523EB} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

SP Console error.png


Problem:

You get this error message when trying to login on the LDMS Console / Remote Console or when you try to access to some of the information in the console.

 

Cause:

This is due to some .dll not well registered during the installation of the Remote Console. The CLSID number references to ILAD.dll which on the managementsuite folder.

 

Solution / Workaround:

Follow steps 2 and 3 or article Console Initialization error - Connection failed. The type initializer for "Computer" threw an exception and you are good to go normally.


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