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After installing 9.6 SP2 or Base 0321 Component Patch Right-Click options in...
Description: Upon opening and right-clicking a device in the Web Console after installing the March Base component patch (0321) or 9.6 SP2 right-click options either don't show up or they appear off...
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Location of Core Certificates on Core Server and Clients
IntroductionLANDESK Management Suite uses a certificate-based authentication model. Device agents authenticate to authorized core servers, preventing unauthorized cores from accessing clients. Each...
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"Console Initialization Error: The remote server returned an error: (502) Bad...
SymptomsWhen attempting to login to the LDMS Console, in an environment that uses a proxy for internet connection receives error message "Console Initialization Error: The remote server returned an...
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How to test Wake on LAN / Wake on WAN
Environment:LANDESK Management Suite 9.6 Review Date:8/11/2014 How to:How to test Wake On LAN / Wake on WAN.Information: WOL / WOW works by sending a Magic packet to a designated machine. All computers...
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How Wake on Wan works
Description:What happens when I right-click a machine in the inventory and select Wake on Wan? First make sure that you have the red circle in front of the machine to have the option Wake up availble...
View ArticleImporting Queries from different versions of LDMS (Unsupported)
***Please note: While this may be effective for you in a particular situation with a particular exported query, please note this is not and cannot be supported by LANDESK. In addition please be aware...
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LANDESK Desktop Console Landing Page
Desktop Console for LANDESK Management SuiteThis is a list of highly recommended documents for increasing overall knowledge of this component.The article's listed below are applicable to LANDesk...
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Role Based Administration for 9.0 SP2 and SP3
This document is to assist our customers with understanding and setting up Role Base Administration (RBA) for LDMS 9.0 SP2 and SP3. This is not designed as a Best Known Method for setting up RBA, as...
View ArticleExplanation of LANDesk Abstraction Layer messages.
Description: This article discusses the 'LANDesk Abstraction Layer' event log messages the are created when the following registry key is created on the LANDesk Management Suite Core Server. It is...
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Problem / Solution: "Retrieving the COM class factory for component with...
Error message:Retrieving the COM class factory for component with CLSID {D240AD21-4977-11-D1-8FD4-00A0C96523EB} failed due to the following error: 80040154 Class not registered (Exception from HRESULT:...
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Console Initialization error - Connection failed. The type initializer for...
When logging in to console on one machine, an error appears which says: Console initialization error: The type initializer for "Computer" threw an exception. This error occurs after changing the...
View ArticleUnderstanding Wake On LAN
What is Wake on LAN?Wake on LAN is a technology whereby a magic packet is sent to a client that is powered off. If a network card detects a magic packet directed to its MAC address, the computer will...
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Activation of LANDesk 9.0 SP1 failing : authorization file is invalid
Description:If you try to activate the core server, this error appears:The authorization file is invalid. The activation file at this location appears to be invalid. 'C:\...\authorization file.txt'...
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Error: Invalid product license when opening a web console
Problem: Possible resolutions:If the 32-bit Core Console cannot be loaded then contact licensing to correct the license file. After correcting the licensing information, reactivate the core...
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Console Initialization Error: Server was unable to process request. --->...
Issue:As seen when you attempt to login to the console (local or remote) Console Initialization Error: System.Web.Services.Protocols.SoapException: Server was unable to process request. --->...
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Console Initialization Error: Exception has been thrown by the target of an...
Description: When logging into a remote console the following error may be displayed. Cause: Multiple sources. See resolution Resolution: Look at the console.exe.log file located in the C:\Program...
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Location of Core Certificates on Core Server and Clients
IntroductionLANDESK Management Suite uses a certificate-based authentication model. Device agents authenticate to authorized core servers, preventing unauthorized cores from accessing clients. Each...
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"LANDesk Management Suite Has Stopped Working" Error When Launching Console
Error message:LANDesk Management Suite Has Stopped Working error when trying to launch Console. Problem:Users are not able to open the Console on the Core Server.Cause:SQL Server Connection...
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How To Reset IIS, Delete Temp .Net Files, And Restart COM+ Components
Environment:LDMS 9.5LDMS 9.6Windows Server 2008Windows Server 2012 How to:How to reset IIS, delete temp .Net files and restart COM+ components for issue related to remote console issues. Step by...
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How to Enable Auditing for a User
To enable auditing the user has to have the explicit role provided. To do this please conduct the following: Navigate to Tools | Administration | User Management From the User management interface...
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